Returns and Refunds:

All returns must be made within thirty (30) days of the date of purchase with the original receipt. Refund will be made to the credit card used for the purchase. No refunds will be accepted for edible food products (i.e. frostings, fondants, fillings, chocolate items, etc.) or items used in food production (i.e. cake pans bake ware, cake toppers, etc.) There will be no refunds on printed material, books, video tapes, DVD’s, cake tops, cake top decorations or cake stands.


We will dispatch your order to you as quickly as possible using who we believe to be the least expensive carrier possible unless requested otherwise. At this time we use either United Parcel Service (UPS) or United States Postal Service (USPS.) Orders will only be dispatched for Next Day Air Delivery by special request. If you do request an order to be sent by UPS Next Day Air you will understand that our company cannot be responsible if the carrier does not deliver as you expected, and shipping charges will not be refunded.   Although we do our best to process all orders on the same day they are received, please allow up to 1-2 business days to process your order. These are delivery time estimates given by the USPS.  We are not responsible for any delivery delays due to the USPS.